Manager - Technology Operations

Gurugram, Haryana, India Full-time

About Grofers:

Grofers is a low-price online supermarket that gets products across categories like grocery, beauty & wellness, household care, baby care, pet care and meats & seafood delivered to your doorstep. At Grofers we believe in improving the quality of life of our customers by providing the best products at the best prices. To be able to meet customer expectations and enrich their shopping experience, we provide them with products they best relate with, help them save money on everyday purchases, and give them the spending power they need.

Objective of the Role:

We believe that context is a better way to manage teams than control. Giving people context at scale is hard.  Your job is to ensure that documentation for our organization and projects are well structured and up to date.  If you’re doing your job well, we need less meetings! People feel smart and informed!

 Roles & Responsibilities:

  • Administration, configuration and training for JIRA, Confluence, GitHub, Zeplin, and several other productivity tools engineers, designers and product managers use.
  • Chief librarian of our wiki: Making sure knowledge base articles are up to date and well structured.
  • Work with the CTO and his/her chief of staff to help teams document their progress on OKRs / other projects and share with the company.
  • Automating workflows and knowledge dissemination through alternative channels like slack.
  • Highlighting the awesome work people do within the team by setting up opportunities for recognition and knowledge sharing like events, newsletters, etc.

 Desired Skills & abilities:

  • Demonstrated experience in technical writing / documentation
  • Experience using project management (e.g. JIRA) and collaborative editing tools (e.g. wikis).
  • Extra credit if you already know how to administer Atlassian products, but not manadate
  • Project management experience preferred.

 Excited? You will be, once you visit our Engineering Blog where you can deep dive into all the cool stuff that our engineers have been working on.

All candidates interested in exploring the opportunity are requested to apply with us on